General Frequently Asked Questions
What do you offer?
We offer the unique experience for people with disability to stay overnight with our family, just like home. The quintessential (but not limited to young persons) sleepover is now accessible no matter what the ability level and care needs. We can tailor support and activities to each persons needs, within the family situation. Read more about our services.
What's included?
Appropriate support, including Support Workers as required.
Accommodation, activities, transport and meals.
An abundance of fun!
Why should I choose you?
Our family includes kids and pets with disabilities and kids without disabilities. I've worked in the disability sector for more than 16 years. This experience with my own family makes me an excellent choice for creating and guiding a disability-friendly space where everyone is welcome and safe. You can learn more about us here.
What should I pack?
Personal pillow
Specific items like modified cutlery
Comfort item/s (e.g. teddy bear, blanket, iPad or tablet)
Toiletries and clothing
Any medications required.
What equipment is available?
We have an accessible vehicle for transport
We have an elevator in our home
Shower chair
Commode
Mobile hoist
Walker
Bike
iPad with Proloquo2go software for alternative communication via symbols
Do you offer nursing support?
If you or your loved one requires specific medical support needs, please be in touch with us to talk these through in detail.
Can I stay more than one night?
Yes! The NDIS allows for up to two consecutive weeks (14 days) of ‘short term accommodation’ at a time. We’d be delighted to have you stay for as long as you like.
Is this covered by the NDIS?
Yes, under core supports - Short Term accommodation.
Read more on our website here.
How do I make a booking?
You can start the booking process by getting in touch with me to discuss your needs in detail.
Are the locations accessible for wheelchairs?
The entire Goonellabah home, Rosebank and Windaboo properties are accessible by wheelchair. Here's a little more information about our home.
Will you provide the Support Workers/Mentors?
Yes, all Support Workers/Mentors are provided. They have WWCC (Working with Children Checked), and have relevant industry qualifications. More importantly, everyone at Just Like Home works diligently to provide a fun and engaging environment where you can use your imagination to ensure maximum enjoyment during the stay with us.
Are you close to a hospital?
Yes, our home-stay in Goonellabah is centrally located. Lismore Base Hospital is only a five-minute drive.
What age limits are in place?
We can offer support to anyone aged 8 to 65 years, who has available Core Funding in their NDIS plan. Our spaces and services can accommodate any age guest.
How many guests stay at a time?
All of our guests are given our full attention, as they are our only focus. With COVID requirements we are able to have up to 3 guests with 1:1 supports at a time in Goonellabah. In other locations we will discuss during the booking process.
We can provide 1:1, 1:2, 1:3, or 1:4 ratios of support. Our rates reflect the support level provided.
Do I need a service agreement?
Generally no, however it is recommended by the NDIA. STA service providers are not required to use written service agreements. Even if you have a service agreement, you can still receive supports even if you haven’t signed it. Find out more here.
How much do you charge?
The NDIS publishes capped rates for all supports provided in the scheme, find more information here. Typically we charge the capped rate for all our services.
If you have budget constraints, talk with us about what you need and how we may be able to help.